Having a Loan Officer you can trust and communicate with on a regular basis makes a huge impact on your mortgage loan experience!
Dear Jason and Keith: You guys are sharp…thanks for the follow-up and for the ”follow-through”…this is a “Stellar” quality to have as business professionals…and…I admire the way you are supporting my current business. Many Thanks! -Lisa
We were given a loan approval for $250K with Wells Fargo- not nearly enough for the asking price, even with our down payment. This was after waiting almost 3 weeks. Then came Chase, where it seemed like we were a hair strand away from the house of our dreams. What seemed like “FOREVER” turned out to be the most heart-breaking month of waiting we’ve ever experienced. On the day we were supposed to find out if the loan was approved, the UW says they have to decline the loan because the house was just recently sold and their FHA rules doesn’t allow them to fund a home like that. WOW! I remember talking to Keith the very first time in June about funding this home… For some reason i didn’t follow through and got carried by the waves of the big banks. We have been so emotionally messed up that we still couldn’t believe we got the house, we couldn’t even start to celebrate… Maybe when we hold the keys today or tomorrow, it’ll all change. I guess there’s a story behind every loan you guys approve/fund… This is Ours. We Appreciate All of You. The promptness, dedication, sympathy… And the awesome speed at which you guys picked up our case and straightened it out. Thank You All So Much. I cannot even Thank You enough. Sincerely, – Ron & Mayya
Dear Jason and Keith, We thank you for your outstanding work helping to lower our monthly home loan payments. We’re also thanking everybody else who was involved with our loan process. We know who to trust with our next finances in the future. Your success is your honesty. It was a plesure doing business with you again.Our very best,-Erika and Mike
Renno Team, You guys are awesome. We closed on time. Communication and follow up was great. Keep up the good work!- Beth
A BIG THANK YOU TO YOU JASON, KEITH AND THE RENNO TEAM FOR MAKING THIS ALL HAPPEN IN A FLASH!!! I AM SO GRATEFUL TO YOU FOR MAKING IT POSSIBLE FOR ME TO MOVE BEGINNING OF YEAR 2013. WHAT A WAY TO START A NEW YEAR! -Glenn
Thank you guys, I’m so happy to be in business with the both of you. Jason and Keith just had to deal with a nightmare FHA client of mine and we just closed escrow today. I thank both of you for your patience. These two funded my clients FHA loan in just 15 days!!! That is unheard of. You guys are awesome and I am so thankful to be in business with the both of you. -Matt Gregory
Jason- I gotta say- that is pretty cool…. I never did take the time to thank you for making all of that work out in such a short period of time. I have to say that I was extremely impressed and very happy with the work that you did to make escrow close when it was supposed to.
I want to wish you all the best of luck with your business. You guys did a fantastic job. Please extend my thanks to your staff for the work that they did in helping get the condo closed.
I will be more than happy to pass on your information and forward your phone number to any prospective clients who are looking for a home loan or refi….I was pleased with your service and am a BIG believer in referral business. Too many businesses today are about making the money and not caring about the client (a “throw away” society). You convinced me that there is still a sense of integrity and service in the loan industry. Again, thank you for what you did. Send some flyers or business cards my way, and I will be happy to put them up at work…. Should you need anything in the future, don’t hesitate to call. It was great working with you….Take care – Ray
I would highly recommend Jason and Keith to everyone, especially my clients. They know the business inside and out, and have the ability to think outside the box to work better for their clients. They have great knowledge and even better customer service. If they say they can do something – it’s done! Rebecca, Keller Williams VIP
Keith and Jason, THANK YOU for making the process so smooth. The initial purchase in Santa Clarita had some hiccups along the way, so it is nice to have things handled so efficiently this time around.- Cody